Our goal is to treat you like you're shopping on Amazon.
We do offer a lifetime warranty to all mfg defects on our products. No questions asked! Just supply us with the following information and we will send you out a brand new Sit Hip Air Lounger within 48 hours.
- A copy of the invoice or receipt from purchase so we can prove that it was not a knock off of an original Sit Hip.
- A picture of the defective product and a close up of the defect so we can learn how to improve our product.
- The best address to send the replacement product too.
- Finally what new color Sit Hip you want. (does not include limited editions)
Please email all this information to Admin@SitHip.com and any further details will be included in our follow-up email.
Sit Hip Team